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The Myth of Digital Democracy was published in January 2009 by Princeton University Press. From the back cover: "The book debunks popular notions about political discourse in the digital age, revealing how the Internet has neither diminished the audience share of corporate media nor given greater voice to ordinary citizens."
strategy | data | capability building 
Response
Hi Kathryn,
Thank you for including Radian6 in your links, we are 6Consulting the UK partner. If you have any further questions regarding social media monitoring then we would be happy to assist in any way that we can.
Thanks again.
Paul
@Paul__Taylor